Every item we sell is backed by our 100% unconditional guarantee. If for any reason you are not satisfied with your purchase, simply return it to us for an exchange or refund within 60 days of purchase (30 days for Tri-Tronics Remote Trainers and Bark Limiters, DogWatch BigLeash and BigLeash with Good Vibrations Remote Trainers). Videos may be returned, however, they must be in the original un-opened package.
Returns must be accompanied by an original sales receipt, and items must be returned in new condition with the original packaging and contents. Shipping and handling charges are not refundable. Return the package prepaid (we cannot accept C.O.D. packages). For your protection, please insure the package, and send it to:
alphapet.com Returns Department 148 North Bedford Road Mount Kisco, New York 10549
